There are many ways to contact ESGR. Please choose the method most convenient for you.

Phone: 1-800-336-4590

For a workplace issue, conflict or question call the Customer Service Center to speak with a representative at 1-800-336-4590, Option 1, or email OSD.USERRA@mail.mil.

ESGR’s Customer Service Center is available to answer USERRA questions (except Federal holidays) or to refer cases to a trained Ombudsman.

Customer Service Center Option 1 M-F, 8:00 AM-4:30 PM ET (new hours effective 12 May 2025)

State/Local Contact Click HERE

Employer Awards & Statements of Support: OSD.ESGR-outreach@mail.mil

Press & Media Inquiries email: osd.pentagon.pa.list.dpo-pr@mail.mil

Technical Support:

Please email OSD.ESGRITSupport@mail.mil or use our Online Feedback form.

Employer Support of the Guard and Reserve | 4800 Mark Center Drive, Suite 05E22, Alexandria, VA 22350-1200